Why Piwigo?
There are plenty of reasons to choose Piwigo, but to help you out we've selected the most common ones. What will your reason be?
Transparent pricing with no surprises
With Piwigo, you get a true digital asset management (DAM) tool—without the hefty price tag! Piwigo.com plans are designed to help all organizations—regardless of budget—equip themselves with an efficient and secure solution to manage their photo library. No hidden fees, no opaque pricing: our rates are public and clearly displayed on the website, so everyone gets the same fair deal. Your subscription includes full setup of the software, with no onboarding fees or hidden costs. Once you subscribe, your price is locked in for life—even if our offers change in the future. And if you ever decide to leave, we’ll return all your data at no cost, with no exit fees. Check out our plans
Intuitive and easy to learn
Finally, easy-to-use image library software! Professional image library software is often a labyrinth. But not Piwigo. We do our best to ensure that Piwigo, despite its many features, remains easy to learn for non-expert users. We pay particular attention to the application's ease of use, and attach great importance to user autonomy.
The advantages of open source, the simplicity of SaaS
Above all, Piwigo is open source software, and absolutely free. It is built in an open, contributional way. Community members from all over the world contribute to it through coding, testing or translation. The open source model has now proven its worth in terms of cost, durability and scalability. But open source software requires installation, hosting, and frequent updates, and not everyone wants or is able to do it all.
When you choose a Piwigo.com plan, you pay a membership fee to use Piwigo, and we take care of hosting it on the cloud. There's nothing to install or configure. Everything functions on your web browser, or via a mobile application. And if you change your mind, Piwigo.com allows you to move Piwigo to your own server.
A responsive, understanding support team
With Piwigo.com, your support requests aren't answered by a chatbot, but a live Piwigo expert based in France. The Piwigo.com support team is committed to providing assistance to its customers throughout their Piwigo experience. It's a true long-term relationship! You can reach us by email or phone when needed. We're always here, ready to assist and advise you in your discovery of Piwigo. Enterprise client requests receive priority treatment, and are usually resolved within a few hours.
Security, data ownership and GDPR compliance
European hosting, total control
With Piwigo, your data stays in Europe—far from the servers of Amazon or Microsoft. We retain full control over all the content hosted for our clients. Our servers are provided by OVHcloud, the leading European cloud provider and one of the top three worldwide. Each Piwigo.com account is hosted on a dedicated server that we manage entirely—no shared environments, no surprises.
Your data, your property
Your personal data and digital content always remain your property. Piwigo.com does not share your data with any third parties: no advertising, no profiling. And should you ever decide to leave the platform, you can retrieve all your content free of charge—unlike many software providers, we don’t charge any exit fees. At Piwigo, your rights and your data come first.
Redundant disk arrays and backup servers
Each server includes redundant hard disks. If a disk dies, its "twin" continues to operate on its own without any interruption of service or loss of data. Each server also has a backup server, which is synchronized every night with the "master" server. The two servers are not in the same data centers. If a fire occurs in one data center, for example, we won't lose both servers at the same time! Even though there is no such thing as zero risk, we do everything we can to ensure that your data stays safe.
Backup system
Your data is backed up every night and we retain the last 30 backups, which means we can restore your files even if you delete them by mistake! In addition, every 15 minutes our backup system checks for changes in your Piwigo account and saves them on the backup server.