What is Piwigo's mission? To enable all organizations, from large-scale public administration to the local football club, to manage their photo libraries in an efficient, long-term, affordable manner.
Our prices are public, and they aren't decided on a "case-by-case" basis. Our roadmap and bug tracker are public too. When breakdowns occur, they are explained and our infrastructure is improved accordingly.
Piwigo's adoption of open source and public development ensures its long-term durability. Piwigo was born 16 years ago, and Piwigo.com 8 years ago. Piwigo.com customers are free to change hosts at any time. We are firmly against "vendor lock-in" for our customers.
We offer an "off-the-shelf" solution instead of "customized" software, at a fraction of the price, that covers 95% of your needs. For certain specific needs that aren't met by Piwigo's existing features, a plugin can be added!