Results of the Piwigo survey

In January, we asked Piwigo users to answer a survey. Our goal was to get to know better the community members, their uses and expectations.

We sent out the questionnaire at the end of January 2020 in French and English, and in March we sent out the German version.

The questionnaire was sent via Piwigo newsletters in the 3 languages, but it was also distributed on the website, on the blog and on social networks.

We were pleasantly surprised by the quantity and quality of the answers.

A total of 1116 people responded.

Only 10% of the people who responded to this survey are customers on The others host their Piwigo gallery themselves. This makes sense because these people make up the majority of subscribers to the Piwigo newsletter, and because Piwigo is first and foremost a free and open source project.

The results of the survey are available in the form of an infographics that you will find at the end of this blog post; but we also tried to find out if there were any notable differences between the answers of the customers on and those of the users who host their Piwigo themselves.

Here are the main differences we observed!

Geographical distribution

While the French account for 33% of respondents overall, they represent 68% of customers who responded to the survey!

Why choose Piwigo

To the question “why did you choose Piwigo”, (3 possible answers) the customers chose 3 answers among the 10 proposals:

  • For its low price (50%)
  • For its ease of use (41%)
  • For the richness of the features (38%)

It was found that French customers also largely chose Piwigo for its French origin.

Before Piwigo

Half of the customers who filled the survey indicated that they used physical media (CDs, USB keys, hard drive…) to store and share their photos before setting up Piwigo.

Preferred features

We noticed while reading the survey results that many customers are not aware of the extent of Piwigo’s possibilities. 

Here are a few features that are not well known but that you might be interested in:

  • The ability to manage video and PDF files (for companies only)
  • The creation of shareable selections
  • The possibility for non-administrators to add photos on Piwigo
  • The presentation of photos on a map 

And now, the information that pleased us the most: 100% of customers said that they would be willing to recommend Piwigo to someone they know!

For more information on the results of this survey, look at the infographic below and read the announcement on the forum !

piwigo survey