Choose the plan that suits you most

After the trial period, all piwigo.com plans are subject to a fee. However, you can download Piwigo for free from piwigo.org and install it on the server of your choice. To do this, you need to have an existing infrastructure, and the skills to manage Piwigo's installation, updates and backups, as well as its setup and customization.

All Piwigo users have access to our customer support by email. Customers who choose a Team or Enterprise plan receive priority support. Customers who choose the VIP plan also have access to telephone support.

If you are a self-hosted user, you can freely browse the documentation and use the community forum to ask your question or search for existing answers.

And if you need professional support, you can opt for our support package or one of our professional services, presented on this page.

You can pay by PayPal, by credit card via Stripe, or bank transfer within the European Union.

You are not automatically blocked. We will contact you to offer you to upgrade or order additional storage space.

If the storage space included in your offer is not enough for you, you can order additional space.The price will be added to that of your subscription (annual payment).

• 50 Go : 5 € excl. taxes/month

• 100 Go : 10 € excl. taxes/month

• 250 Go : 25 € excl. taxes/month

• 500 Go : 50 € excl. taxes/month

• 1000 Go : 100 € excl. taxes/month

No. The platform sends an email before the end of the subscription period, inviting you to renew. Renewals are always clearly stated.

No, you are limited to one Piwigo per subscription.

Administrators have access to the Piwigo administration, and thus to all the features: create / edit / delete files, albums, tags, users, access to statistics... Some super-administrators can change the look of your Piwigo and install or uninstall plugins. In Piwigo, administrators include "administrator" and "webmaster" user statuses.

Users can only login to your Piwigo gallery to view and download content that an administrator has given them access to. In Piwigo, users include "User" and "Generic" statuses.

Contributors are available only to customers with a Team, Enterprise or VIP plan. They are special users, who are allowed to import files to your Piwigo library from your web gallery. They do not have access to the administration. In Piwigo, this refers to non-administrator users who have the right to add files to the gallery using the Community plugin

By default, when you create your account, the URL of your Piwigo is [yourusername].piwigo.com. We also can associate Piwigo with your own domain name (for example, media.myteam.com). To do this, just contact support.

To choose the right plan for you, you need to identify the number of administrators who will need access to Piwigo, as well as the storage space you will need. You also need to know what features are essential for your use. If you need help choosing your plan, contact us !

If you already host a Piwigo on your own infrastructure and you want to subscribe to a hosting offer, it is possible! We will transfer your data for free.

A plugin is an extension that you can add to Piwigo with one click, and that enhances Piwigo with a new feature or modifies an existing feature. Some "Premium" plugins are only available with certain subscription plans (see next question).

The detailed table of Piwigo offers summarizes the features provided by these plugins, to make it the most understandable for you, even if you don't know how each plugin works.

If you want a comprehensive list of plugins available for each offer, check this page.

Piwigo's interface is translated by default into 70 languages, which you can choose to activate or not on your account. You can also translate the content (album names, photo descriptions...) with a plugin.

At Piwigo, we are resolutely opposed to vendor lock in, vendor lock-in, the strategy used by some software editors to make their customers prisoners. Data portability is one of our core values. If you decide to stop using Piwigo, we'll give you back all your files and data, free of charge. We'll also help you if you decide to move your Piwigo to a self-hosted server. Sounds crazy? Well, it's true.

For Piwigo's self-hosting to be financially attractive, you need to meet two criteria.

• You must have a server infrastructure on which to host Piwigo, with enough disk space for your photo library;
• You must have the in-house skills to install Piwigo and manage the server.

If these conditions are not met, then a subscription package with hosting included will probably be more interesting for you.

This package gives you unlimited access to the professional team who support Piwigo on a daily basis, and who can answer all your functional and technical questions about Piwigo.

This service does not include the following interventions:

• Piwigo installation;
• Remote interventions on your server;
• Setting up backups;
• Specific developments;
• Graphic customization.

We can also provide advice and assistance to your technical teams on these tasks (apart from specific developments).

If you have subscribed to our support and technical assistance package, you can contact support at support@piwigo.com

To host Piwigo, you need an Apache or Nginx web server, MySQL 5.6+ or Maria DB 10.1+, PHP 7.4+, a graphic library (ImageMagick or GD). For more information, visit this page.

For the “Piwigo installation and configuration” package: We need SSH access to your server with sudo or root access. The server must be installed with the latest stable version of Debian.

For the “Support for Piwigo upgrade” package: We need SSH access to your server with sudo or root access.

For the "Custom data import ” package: We may need SSH access to your server with sudo or root access.

For the other offers (Technical Assistance and Support, Custom graphic personalization, Custom feature development), we (usually) only need access to your Piwigo administration.

You can freely browse the documentation and use the community forum to ask your question or search for existing answers.

If that's not enough, then opt for our support package or one of our professional services.

This service includes the customization of an existing theme according to your choices: colors, fonts, banner, footer, home page / login page... It does not include the creation of a new, specific and unique theme.

See examples of graphic customization